Privacy Policy

Introduction

Welcome to WARM AI ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered outreach automation service.

Information We Collect

Personal Information

• Email address and name when you create an account
• Profile information you provide
• Contact information for outreach purposes
• Payment information (processed securely through third-party providers)

Gmail Integration

• Gmail OAuth tokens to send emails on your behalf
• Email metadata for tracking and analytics
• We do not read or store the content of your emails

Usage Data

• Log files and usage patterns
• IP addresses and device information
• Browser type and version
• Pages visited and time spent on our platform

How We Use Your Information

• Provide and maintain our AI outreach automation service
• Send emails on your behalf through Gmail integration
• Analyze and improve our service performance
• Communicate with you about service updates and support
• Process payments and maintain billing records
• Ensure security and prevent fraud
• Comply with legal obligations

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party providers who assist in operating our service
• Legal Compliance: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: When you have given explicit consent

Data Security

We implement appropriate technical and organizational measures to protect your information:

• Encryption of data in transit and at rest
• Regular security audits and monitoring
• Access controls and authentication
• Secure cloud infrastructure

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your account and associated data
• Export your data
• Withdraw consent for data processing
• Object to processing of your information

Gmail Integration Privacy

When you connect your Gmail account:

• We only access Gmail to send emails on your behalf
• We do not read, store, or analyze your email content
• OAuth tokens are securely stored and encrypted
• You can revoke access at any time through your Google Account settings

Data Retention

We retain your information only as long as necessary to provide our services and comply with legal obligations. Account data is deleted within 30 days of account closure.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: