Agreement to Terms
By accessing and using WARM AI ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these Terms of Service, please do not use our Service.
Description of Service
WARM AI is an AI-powered outreach automation platform that helps users:
- Discover and analyze potential leads
- Generate personalized outreach emails
- Send emails through Gmail integration
- Track and manage outreach campaigns
- Analyze performance metrics
User Accounts
Account Creation
- You must provide accurate and complete information
- You are responsible for maintaining account security
- You must be at least 18 years old to use our Service
- One account per person or business entity
Account Responsibilities
- Keep your login credentials secure
- Notify us immediately of any security breaches
- You are responsible for all activities under your account
- Maintain up-to-date contact information
Acceptable Use Policy
Permitted Uses
- Legitimate business outreach and networking
- Professional communication and relationship building
- Marketing communications to relevant audiences
- Lead generation for your business
Prohibited Uses
- Sending spam or unsolicited bulk emails
- Harassment, threats, or inappropriate content
- Violating anti-spam laws (CAN-SPAM, GDPR, etc.)
- Impersonating others or providing false information
- Attempting to circumvent system limitations
- Reverse engineering or unauthorized access
- Illegal activities or content
Gmail Integration
When you connect your Gmail account:
- You grant us permission to send emails on your behalf
- You remain responsible for all emails sent through our Service
- You must comply with Gmail's Terms of Service
- We will only use Gmail access for authorized purposes
- You can revoke access at any time
Subscription and Billing
Subscription Plans
- Various subscription tiers with different features and limits
- Monthly and annual billing options
- Free trial periods where applicable
- Usage-based limitations for different plans
Billing Terms
- Subscriptions are billed in advance
- All fees are non-refundable unless required by law
- We may change pricing with 30 days' notice
- Failed payments may result in service suspension
Cancellation
- You may cancel your subscription at any time
- Service continues until the end of the billing period
- No refunds for partial months
- Data may be deleted after cancellation
Intellectual Property
Our Rights
- WARM AI owns all rights to the Service and technology
- Our trademarks, logos, and brand elements are protected
- We retain rights to improve and modify the Service
Your Rights
- You retain ownership of your data and content
- You grant us license to use your data to provide the Service
- You can export your data at any time
Privacy and Data Protection
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information. By using our Service, you agree to our data practices as described in the Privacy Policy.
Service Availability
- We strive for high availability but cannot guarantee 100% uptime
- Scheduled maintenance will be announced in advance
- We may suspend service for violations of these terms
- Force majeure events may affect service availability
Limitation of Liability
To the fullest extent permitted by law:
- We provide the Service "as is" without warranties
- We are not liable for indirect, incidental, or consequential damages
- Our liability is limited to the amount you paid for the Service
- You use the Service at your own risk
Indemnification
You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your use of the Service, violation of these terms, or infringement of any rights.
Termination
We may terminate or suspend your account immediately if you:
- Violate these Terms of Service
- Engage in prohibited activities
- Fail to pay subscription fees
- Abuse the Service or other users
Governing Law
These Terms are governed by the laws of [Your Jurisdiction]. Any disputes will be resolved in the courts of [Your Jurisdiction].
Changes to Terms
We may update these Terms of Service from time to time. We will notify you of any changes by posting the new terms on this page and updating the "Last updated" date. Your continued use of the Service constitutes acceptance of the new terms.
Contact Information
If you have any questions about these Terms of Service, please contact us at:
Email: jia@usewarm.ai
Address: 501 Folsom St, San Francisco, CA 94105